Check Delivery Times Here Free Shipping Worldwide on orders over €100/$120US. 90 day returns

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Delivery & Returns

Delivery Rates and Times 

We offer free shipping worldwide for orders over €100/US$120 Tracked Post. 

Flat rate on orders under €100/$120. 

Ireland €6.50 euro 

USA €10euro 

Rest of World €12 euro

(Please choose Premium Express Courier for an additional fee if you need your parcel in a hurry - see more details below) 

We try our absolute best to dispatch within 48 hours. All orders over €100/US$120 are sent via Tracked Post for FREE! The shipping times we aim for are as follows:

Current Postal Service Shipping  times 

Republic of Ireland Registered Post (Up to 3 working days) 

United Kingdom   International registered Post (up to 14 working days - may be subject to Brexit delays)

EU   International Registered Post (Up to 14 working days) 

Rest of Europe   International Registered Post ( up to 14 working days )

USA   International Registered Post (Up to 10-14 working days - May be Delays due to Covid) 

Rest of World   International Registered Post (please contact us for current shipping times as they vary at the moment  

Upon dispatch you will receive a tracking number so you can monitor the progress of your package. Sometimes, delivery may be slower resulting from postal/courier delays for which we will not be responsible. If your parcel is delayed, we can assist you via email, message or over the phone. 

Any dispatch delays, such as out of stock, we will notify you via email.

We also offer Premium Express Courier Service by DHL for an additional fee:

USA  -  $22 us dollars. 2-4 working days (Major cities within 2 working days)

United Kingdom - €20 Up to 2-3 working days  - Please note there may be further delays due to Brexit

EU   €20 Up to 2-3 working days

Rest of Europe €20 Up to  2-4 working days

Rest of World  €30  Up to 14 working days  (Please contact us for exact times, these vary daily due to lack of flights to certain parts of the world due to COVID 19)

 

Returns

We are happy to provide an exchange or full refund on all Liwu pieces within 90 days of sale in the original packaging. Please include your order number and name, address and email. If your Liwu piece was a gift, we are happy to exchange for another piece that you would prefer.

Liwu Jewellery,

Sea Road,

Ballymoney,

Gorey,

Co Wexford.

 

Due to hygiene reasons, we are unable to exchange or refund earrings.

Got a question, we are happy to help please call 0857633900 or email info@liwujewellery.com.