Delivery & Returns

Free Worldwide Shipping

We offer free shipping worldwide by registered post. Delivery times vary by country. Click here to find out more. Need your parcel in a hurry? Select paid International Courier at the checkout. Upon dispatch, you will receive a tracking number and link to delivery service, so you can happily monitor your package full of meaning and beauty on its way to you!

 

More details On Free Shipping

Dispatch times may vary according to availability and are subject to any delays resulting from postal delays for which we will not be responsible. The dispatch and shipping times we aim for are as follows:

  • Republic of Ireland Registered Post (Up to 3 working days)
  • United Kingdom   International registered Post (4-7 working days)
  • EU   International Registered Post (4-7 working days)
  • Rest of Europe   International Registered Post (4-7 working days)
  • USA   International Registered Post (4-7 working days)
  • Rest of World   International Registered Post (6-10 working days)

 

Need your parcel in a hurry?

We work with DHL Express if you need your parcel in a hurry! Simply select the International Courier Option at the checkout or within Ireland please drop us a line at info@liwujewellery.com. Please note express delivery is not included in our Free Worldwide Shipping offer and varies for each region.

The following dispatch and shipping times:

  • Ireland (within 2 working days)
  • United Kingdom (within 2 working days)
  • EU and Rest of Europe (within 2 working days)
  • USA (within 2 working days)
  • Australia (within 3 working days)
  • Rest of World (within 6 working – please drop us a line for exact days by country)

 

Returns

We are happy to provide an exchange or full refund on all Liwu pieces within 30 days of sale in the original packaging. Please include your order number and name, address and email. If your Liwu piece was a gift, we are happy to exchange for another piece that you would prefer.

Liwu Jewellery,

Sea Road,

Ballymoney,

Gorey,

Co Wexford.

 

Due to hygiene reasons, we are unable to exchange or refund earrings.

Got a question, we are happy to help please call 0857633900 or email info@liwujewellery.com.

Follow the Liwu journey

Delivery FAQ

We offer free shipping worldwide by registered post. Delivery times vary as follows:


Need your parcel in a hurry? Select Premium International Courier at the checkout. Delivery times as follows:


Returns

We are happy to provide an exchange or full refund on all Liwu pieces within 45 days of sale in the original packaging. Please contact info@liwujewellery to arrange the return of your item.